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Order Online or via the App!

When we first began delivering pies around town, our famed Voice of Pagliacci, Jun Kenney, would keep track of customers on a Rolodex. She scrawled little notes on the back of each card; tidbits like where you lived, how you liked your pizza prepared, and if you had a sleeping baby that startled awake to the sound of the doorbell. These things were thoroughly documented to deliver a top-notch pizza experience. 

We know you’re busy, and when you want Pagliacci, the ordering process should be as good as the pizza! For more than 25 years, we’ve delivered excellence in the ordering process and on the table. As life and technology have changed, we’ve added new, convenient ways to order. Through it all, we’ve never lost sight of our roots. Whether you order through our Customer Service Center, our Loyalty App, or Online, you receive “Jun Kenney” levels of service.

Customer Service Center: If you want our customer service reps to take care of you, rest assured that they aren’t going anywhere. Whether you have questions about our system, need to make adjustments to your order, or prefer interacting with a human, we’re here for you! Just call (206) 726-1717.

Online Ordering: For those of you who know precisely what you want, your pizza is just a few clicks away—including two-click reorders. But for those of you who can’t decide between, say, the 12th Man Primo or the Brooklyn Bridge, our streamlined photography-forward site almost allows you to smell the pizza. We’ve organized the site to make surfing the menu or finding answers to your questions effortless. You’ll also have no problem personalizing your pizza—with a gluten-free crust or adding a topping—or for those who really can’t decide, by splitting the difference and going half and half. You can even save your regular items—pizza, salad, gelato, beer, wine—to your favorites for future ease of ordering. In addition, online orders benefit from our popular rewards program. Loyalty App: Our app makes ordering for delivery or pick-up more convenient than ever—from wherever you are—and rewards loyalty. Our entire menu is available on the app, and you’ll find that navigating through your choices is intuitive. When you order through the app, you collect points with every dollar you spend and can redeem them on future orders. Create or link your Pagliacci account to the app and you can conveniently store your preferences, payment methods, addresses and recent orders— and save favorite items for easy reordering. The app is available in the Apple App Store and Google Play.

However you order, we do our best to make it easy. The hardest part is deciding what you want! If you still want our customer service reps to take care of you, rest assured that they aren’t going anywhere. Whether you have questions about our system, need to make adjustments to your order, or just prefer interacting with a human, we’re here for you! Visit us online, give us a ring or pop into one of our locations today.

Publish Date: January 5, 2015