PAGLIACCI PIZZA INC. WEBSITE AND MOBILE APPLICATION PRIVACY POLICY

Pagliacci Pizza Inc. (“Company”, "we" or "us") is committed to protecting your privacy. This Website and Mobile Application Privacy Policy (“Policy”) describes how we collect, use, disclose and protect your Personal Information (defined below). It applies to all Personal Information processed by us in connection with our website and mobile application (collectively, the “Platform”), and governs collection, usage, and disclosure of your Personal Information through the Platform. By using or interacting with our Platform you accept the privacy practices described in this Policy.

We may modify this Policy from time to time. The date of change will be shown next to “Last Updated” at the bottom of this page. We encourage you to read this Policy periodically to ensure you have up-to-date knowledge of our privacy practices. By continuing to access or use the Platform after changes to this Policy become effective, you accept the revised Policy.

I. Categories and Sources of Personal Information We Collect

We collect Personal Information when you provide Personal Information to us through the Platform or through related direct communications via email or other methods.

“Personal Information” means any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked with a particular individual.

The categories of Personal Information that we may collect about you are:

a. Information You Provide to Us

We collect Personal Information you give us when you register with us or when you otherwise choose to provide your Personal Information to us.

b. Communications from You

When you use our Platform, complete electronic forms, or contact us by online chat, email, phone, or text, we may automatically collect and store certain Personal Information about you and the activity you engaged in, for example: your name and contact Personal Information; Personal Information that you voluntarily provide to us; the nature of your communication; the purpose of the interaction, and the action we took in response to your inquiry or request.

c. Information Related to Your Use of the Platform

We may automatically collect Personal Information about your use of the Platform (we refer to this Personal Information as "Usage Data"), including Personal Information sent by your device. For example, we may collect:

Device information, such as your hardware model, IP address (the Internet address of your computer), unique device identifiers, and other information such as your browser type and operating system.

Platform usage information regarding customer traffic patterns and Platform usage. This may include the web page that you were visiting before accessing our Platform, the pages or features of our Platform or mobile application you browsed to inform us which part of our Platform, app and services you visit and how much time you spend there.

We and our third-party service providers may use cookies, web beacons, pixels, and similar tracking technologies to collect Personal Information about your interactions with our Platform. These technologies help us analyze usage patterns, improve services, and provide tailored content. You can manage cookie preferences through your browser settings. Certain cookies are required for essential Platform functionality and cannot be disabled.

d. Information Sent by Your Mobile Devices

We collect certain Personal Information that your mobile devices send when you use our services, such as the unique identifier, user settings and the operating system of your device, as well as Personal Information about your use of our services on your mobile device.

II. Purpose for Collecting Your Personal Information

We will only use your Personal Information as described in this Policy or otherwise through your informed consent.

a. To Respond to Your Requests

We will use your Personal Information to provide information or perform services that you request. Your Personal Information may be available or provided to third-party service providers in order to provide you with the information or to support the services you request. These third-party service providers are contractually obligated to protect your Personal Information as disclosed in this Policy.

b. For the Operation and Administration of Our Business

We will use your Personal Information for the purposes of furthering our business and the business of our affiliated companies, including creating, operating, delivering, maintaining, and improving our content, products, and services. We may monitor how our users use our services including without limitation time spent using our services, pages visited, and content viewed. Aggregated forms of this data may also be used for research and development purposes in order to offer new features, functionalities, content, products and services.

c. For Business Analytics Purposes

We analyze, and may engage third parties to analyze, your Personal Information and Usage Data to determine the usefulness of our Platform and other elements of the services. Analytics help us determine how effective our navigational structure is in helping users reach the information they seek, completing the task they wish to complete, etc., and to tailor features and functionalities to our users’ needs and preferences.

d. For Our Own Marketing Purposes

Marketing lets us grow our business and update you about new products and services, including those offered together with our affiliated companies. We process your Personal Information about your interactions on our services to: send you marketing communications and keep you updated about our products and services; provide you with informational content; and deliver targeted marketing to you. We may periodically send you free newsletters and e-mails that directly promote our services, and that we believe may be of interest to you. In some instances, you will be asked to opt-in to certain SMS text marketing and other electronic communications. If you choose to opt-in to receive SMS texts from us, that choice will not be shared with third parties except as necessary to fulfill your choice. When you receive such promotional communications from us, you will have the opportunity to "opt-out" (either through your account or by following the unsubscribe instructions provided in the e-mail or text you receive). We do need to send you certain administrative and transactional communications regarding the services, and you will not be able to opt out of those communications.

e. To Provide Customer Support or Respond to You

We collect Personal Information that you provide to us when you contact us, such as with questions, concerns, feedback, disputes or issues, so we can address your needs and support your use and enjoyment of the services.

f. For Account and Network Security Purposes

We care about keeping you secure and safe while using our services. Keeping you safe requires us to process your Personal Information, such as your device information, log-in information, activity information and other relevant information to proactively manage privacy and security risks. We use such information to combat spam, malware, malicious activities or security risks; improve and enforce our security measures; and to monitor and verify your identity to prevent unauthorized users from gaining access to your Personal Information.

g. To Maintain Legal and Regulatory Compliance

Our services may be subject to certain laws and regulations which may require us to process your Personal Information. For example, we process your Personal Information to comply with privacy laws, or as necessary to manage risk as required under applicable law.

h. To Enforce Compliance with Our Terms and Conditions or Policies

When you access or use our services, you are bound to our Terms and Conditions and this Policy. To ensure you comply with them, we process your Personal Information to actively monitor, investigate, prevent and mitigate any alleged or actual prohibited, illicit or illegal activities on our services. We also process your Personal Information to investigate, prevent or mitigate violations of our terms or policies.

III. Personal Information Sharing and Disclosure

Your Personal Information is not shared with third parties without your permission, except as described in this Policy.

a. Information Shared with Our Employees and Service Providers

We engage employees and third-party services providers to work with us to administer and provide the services or to promote our services. These employees and third-party services providers have access to your Personal Information only for the purpose of performing services on our behalf and are expressly obligated not to disclose or use your Personal Information for any other purpose.

b. Information Disclosed in Connection with Business Transactions

If we are acquired by a third party as a result of a transaction such as a merger, acquisition or asset sale, or if our assets are acquired by a third party in the event we go out of business or enter bankruptcy, some or all of our assets, including your Personal Information, may be disclosed or transferred to a third-party acquirer in connection with the transaction. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred user information will be subject to this Policy. Any Personal Information you submit or that is collected after a transfer, however, may be subject to a new privacy policy adopted by the successor entity.

c. Information Shared with Our Affiliates

We work with our subsidiaries and affiliates (“Affiliates”) to make certain services available to consumers. We may share your Personal Information with our Affiliates in order for us and our Affiliates to provide services to you or to respond to your requests and inquiries.

d. Information Disclosed for Our Protection and the Protection of Others

We cooperate with government and law enforcement officials to enforce and comply with the law. We may disclose Personal Information about you to government or law enforcement officials as we, in our sole discretion, believe necessary or appropriate: (i) to enforce our Terms and Conditions, (ii) to respond to claims and legal process (including subpoenas); (iii) to protect the property, rights and safety of a third party, our users, or the public in general; (iv) to protect our property, rights and safety; (v) to stop any activity that we consider fraudulent, illegal, unethical or legally actionable; and (vi) as required by applicable local, state or federal laws.

IV. Children and Privacy

We do not knowingly collect Personal Information from anyone under 18. If we become aware that we have collected Personal Information from someone under 18, we will promptly delete it. If you have concerns, please contact us at contactus@pagliacci.com.

V. Data Security

We safeguard the security of the Personal Information you provide to us with reasonable physical, electronic, and administrative procedures. For certain features of our services, we use industry-standard SSL-encryption to enhance the security of data transmissions. Your account information is password-protected for your privacy and security. While we strive to protect your Personal Information, we cannot guarantee the security of the Internet, and cannot ensure the security of the Personal Information that is transmitted through the Internet.

VI. Data Retention and Storage

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. We may retain some Personal Information longer if required by law or for legitimate business purposes, such as tax, accounting, or security-related obligations. When your Personal Information is no longer required, we securely delete or anonymize it.

VII. Contact Us

If you have questions or concerns about our collection, use, or disclosure of your Personal Information, please email us at contactus@pagliacci.com. Or write to us at: Privacy Officer, 423 East Pike Street, Seattle, WA 98122.

Last Updated: April 2, 2025